Privacy Policy
We're committed to protecting your privacy and being transparent about how we handle your data.
Last updated: January 2024
At Volttt, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our ticket booking platform. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Account information (name, email, profile details)
- Payment information (processed securely by our payment partners)
- Event and ticket purchase history
- Website usage data and analytics
- Communications with our support team
How We Use Your Information
- To provide and improve our ticket booking services
- To process payments and send tickets
- To communicate about your orders and account
- To recommend events that might interest you
- To prevent fraud and ensure platform security
Information Sharing
- We never sell your personal data to third parties
- Event organizers receive necessary information for event access
- Payment processors handle transaction data securely
- We may share aggregated, anonymized data for analytics
- Legal authorities may request information when required by law
Data Security
- All data is encrypted in transit and at rest
- Regular security audits and updates
- Secure payment processing with PCI compliance
- Limited access to personal data on a need-to-know basis
- Incident response procedures for data breaches
Your Rights
- Access and download your personal data
- Correct inaccurate information in your account
- Delete your account and associated data
- Opt out of marketing communications
- Data portability to other services
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Email: privacy@volttt.com
Address: Calle de la Música, 123, Madrid, 28001, Spain