Terms of Service
Please read these terms carefully before using our platform. By using Volttt, you agree to be bound by these terms.
Last updated: January 2024
Welcome to Volttt! These Terms of Service ("Terms") govern your use of our ticket booking platform and services. By accessing or using Volttt, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our service.
User Accounts
- You must be at least 18 years old to create an account
- Provide accurate and complete information when registering
- Maintain the security of your account credentials
- You are responsible for all activities under your account
- One account per person; multiple accounts are not permitted
Ticket Purchases
- All ticket sales are final unless the event is cancelled
- Prices include applicable taxes and fees
- Payment is processed securely through our payment partners
- Tickets are delivered electronically to your registered email
- Resale of tickets through unauthorized channels is prohibited
Event Organizer Responsibilities
- Provide accurate event information and timing
- Deliver the advertised event experience
- Handle refunds for cancelled or significantly changed events
- Comply with local laws and venue requirements
- Maintain appropriate insurance coverage for events
Prohibited Activities
- Using the platform for illegal or unauthorized purposes
- Attempting to bypass security measures or access controls
- Creating fake accounts or impersonating others
- Posting offensive, harmful, or inappropriate content
- Interfering with the platform's operation or other users' experience
Limitations of Liability
- Volttt acts as an intermediary between buyers and event organizers
- We are not responsible for event quality, cancellations, or changes
- Our liability is limited to the amount of fees paid to us
- We do not guarantee uninterrupted or error-free service
- Force majeure events may affect service availability
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of Spain. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Madrid, Spain.
Contact Information
For questions about these Terms of Service, please contact us: